About Us

Grocery shopping just got a whole lot easier! NeighborShopper connects you with neighbors already at the stores or farmers' markets to request purchase and delivery of the items in real time. No membership fee and no min. order requirement. So try our app and save time!

The NeighborShopper app is free to download, and you pay a small delivery fee to your neighbor. It's easy and convenient, and payment is secure. Likewise, if you are already at a store, you can shop for neighbors using our app. Share your time and make some extra cash!

Our app benefits users as more people join in, so please spread the word to neighbors and friends in your community. Happy grocery shopping!

How it works

1. Install App

Download our free app (iOS or Android) and create an account.

2. Log In and Choose

Open app and log in. Home screen displays grocery stores near you.
For Shopping Requester:
a. Select a store
b. Click “Shopping Requester”
For Shopper:
a. Select the store you’re at
b. Click “Shopper” to receive an order from your neighbor

3. Order Items

For Shopping Requester:
Create and send your grocery list to available neighbors at selected store.
For Shopper:
Accept or decline request when you receive order from your neighbor.

4. Get Delivery

For Shopping Requester:
Track your order and pay with a credit card linked to your account.
For Shopper:
Buy groceries, send invoices through our app, and deliver to your neighbors. Payments will be deposited into a bank linked to your account.

Get The App

Our free app is available for both iOS and Android. Download today!

FAQ'S

Who are Shoppers?

Shoppers are your neighbors. They can pick up items you need while shopping at a grocery store or farmers' market. Likewise, if you are already at a store, you can shop for neighbors and make some extra cash! All payments are made securely through our app. It’s easy and convenient.

Is my payment information safe?

Yes. We use stripe.com as our payment processor. It is a secure and reputable payment gateway provider used by many companies such as Under Armour, Lyft, Facebook, etc. We do NOT store your credit card or bank information in our server. Stripe stores and protects this information in their system.

For more info, please visit: https://stripe.com/us/customers

How do I request grocery delivery?

Open the app, select a store, click “Shopping Requester” and check if your neighbors are available. Then follow the prompts to create your list of items and send to shoppers.

For more info, please visit our YouTube channel (see link under Follow Us at bottom of page).

How do I become a shopper for my neighbors?

If you are shopping at a grocery store, open the app, and select the store. Click “Shopper” to receive orders from your neighbors. Then purchase items and deliver.

IMPORTANT NOTE: After you've arrived, remember to click “DELIVERED” to request a payment from your neighbor.

For more info, please visit our YouTube channel (see link under Follow Us at bottom of page).

How much are the fees*?

Delivery fee:
You pay a small fee to your neighbor who shops and delivers to you. Current beta test rate is $2 for the first item and $0.75 for each additional item – including up to 3 of the same item at no additional cost.

Transaction fee:
10% of total cost goes to NeighborShopper. This helps us pay for the payment processor and back-end support.

*We reserve the right to change fee structure in the future.

How much do I earn as a shopper?

You’ll receive the full amount of the delivery fee for your service (please see information about fees above). NeighborShopper will take 10% commission* from the delivery fee. This helps us pay for the payment processor and back-end support.

Please note that your first payout to your bank account will take about 7 days; subsequent payments will take about 2 business days. This is a typical processing time for banks.

*We reserve the right to change fee structure in the future.

Do I need to tip shoppers?

No. Tipping is not necessary.

Any guidelines for creating an order?

How do I specify details such as a brand name?
When you create a grocery list (under “Add Item” page), use the note section to describe item details such as a brand name or type (e.g. if you are ordering milk, you can specify “1 gallon fat free” or “organic”).

How do I order an item in a pack/case?
Please specify under the Item’s Name section rather than using the Quantity section. For example, if you want to order a six pack of Diet Coke, please specify as “6pk Diet Coke” under Item's Name and set Quantity to 1 (setting the quantity to 6 will increase the delivery fee paid to your neighbors). If you need two six packs of Diet Coke then simply specify “6pk Diet Coke” and increase the quantity to 2.

And don’t worry! In case you need to change your order after submitting it, you can use our built-in messaging feature to chat with your neighbor, send and receive photos of items, and edit your order.

Can I order alcohol?

Sorry, any age restricted items such as alcohol are not allowed.

Customer Service

For any questions or concerns, please email us at support@NeighborShopper.com

Contact Us