How do I specify details such as a brand name?
When you create a grocery list (under “Add Item” page), use the note section to describe item details such as a brand name or type (e.g. if you are ordering milk, you can specify “1 gallon fat free” or “organic”).
How do I order an item in a pack/case?
Please specify under the Item’s Name section rather than using the Quantity section. For example, if you want to order a six pack of Diet Coke, please specify as “6pk Diet Coke” under Item's Name and set Quantity to 1 (setting the quantity to 6 will increase the delivery fee paid to your neighbors). If you need two six packs of Diet Coke then simply specify “6pk Diet Coke” and increase the quantity to 2.
And don’t worry! In case you need to change your order after submitting it, you can use our built-in messaging feature to chat with your neighbor, send and receive photos of items, and edit your order.